A total of 47 respondents comprise the initial useable survey data. The average respondent was a 36 year old, English-speaking male or female. The age of respondents came from a symmetric distribution. 94% of the time, business was usually conducted in the native language of the sender. The receiver's usual company business was conducted in a language different from that of the receiver in 43% of the cases. There is a strong opportunity for intercultural communication difficulties when one considers those cases in which the companies conduct business in different language. Almost 1/3 of the time the sender and receiver's companies conducted business in different languages.
Sender's native language:
The sample provided no Japanese speakers, and single instances of French, German and other native tongues. The single instances worked out to 2% of the sample size, and are omitted in the following breakdown:
Sender's Native Language - Other:
Single instances of the following languages for a total of 21% of the sample: Amharic, Arabic, Bahasa Malaysia, Croatian, Kamba, Portuguese, Swahili, Telugu, Turkish and Vietnamese.
Receiver's native language:
The receivers' native language was distributed as:
Receiver's Native Language - Other:
Afrikaans, Arabic, Czech, Dutch, Yugoslavia, Hindi (2), Italian, Luo/kamba, Malay, Russian, Swedish and Turkish