CLASSROOM DAY
Session Slot: Monday, 8:30 - 9:25
AudioVisual Request: None
Session Organizer: Scott, David W.
Session Title: Classroom Day
1. Statistical Process Control: Investigating Sources of Variation
Sylwester, David, University of Tennessee at Knoxville
Address: Department of Statistics University of Tennessee, Knoxville, TN 37996-0532
Phone: 423-974-8326
Fax: 423-974-2490
Email: dsylwest@utk.edu
Abstract: This overview of statistical process control (SPC) is part of Classroom Day. It is intended for statisticians who work in business and industry as well as those who teach MBA students.SPC is usually viewed as concentrating on control charts with (undue) emphasis on points outside of control limits. A broader, more useful, view is to consider it as the study of sources of variation. In this tutorial I will introduce the basic statistics tools of SPC and then show examples in which analysis is pointed at investigating and exploiting sources of variation. My experiences in teaching MBA students about statistics through SPC will be briefly mentioned.
Keywords: Statistical process control, investigating variation
AudioVisual Request: None